Technology

Leveraging Technology for Operational Efficiencies

Fullycomputerized operations with company-wide ERP implementation
Flexiblevisibility options for en-route consignments based on GPS tracking and othertechnologies
Continuedinvestments towards adoption of latest and advanced technologies

Darcl embraces technology very closely and continuously adopt measures which are miles ahead of the industry. A company-wide ERP system enable us to function swiftly, smoothly and efficiently, while GPS based technologies lead to flexible visibility options for consignment tracking. This focus is an ingrained component of the culture at Darcl, resulting into regular investments in technologies.

a. ERP Implementation

A company-wide SAP ERP leads to efficient and fast functioning at Darcl. All modules of SAP including SD, MM, LE, PM and FICO have been appropriately enhanced and extended to allow adoption of Industry best practices as well as processes customized to our own operations.

b. Vehicle Tracking

Enabled by technologies such as GPS, our customers are able to enjoy a slew of flexible vehicle tracking options as required by the situation.

c. CRM

A SAP - CRM system integrated with our operations ensures close tracking of our customer interactions, thus leading to attainment of higher customer service levels and better use of customer intelligence.

d. Field Force Automation

Advanced Mobility solutions empower field staff to perform effectively and provide real time updates and information, thus resulting in a more transparent and prompt functioning.